1. Introduction

Mobile Tyre Station (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Information We Collect

We may collect and process the following types of personal data:

2.1. Personal Identification Information:

• • Name

• • Address

• • Email address

• • Phone number

2.2. Vehicle Information:

• • Vehicle make, model, and registration number

• • Tyre specifications and service history

2.3. Payment Information:

• • Credit/debit card details

• • Billing address

• • Transaction history

2.4. Technical Data:

• • IP address

• • Browser type and version

• • Time zone setting

• • Device information

• • Information about your visit, including pages visited, time spent on pages, and other usage statistics.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1. To Provide Services:

• • To process and manage bookings

• • To perform tyre fitting and related services

• • To send service-related communications

3.2. To Process Payments:

• • To process payments for services provided

• • To prevent and detect fraud

3.3. To Improve Our Services:

• • To understand customer preferences and improve our services

• • To analyse website usage and improve user experience

3.4. To Communicate with You:

• • To send updates, promotions, and marketing communications (where you have consented to receive such communications)

• • To respond to your inquiries and provide customer support

4. How We Share Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information with:

4.1. Service Providers:

Third party service providers who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential.

4.2. Legal Requirement

We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3. Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

5. Data Security

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

6.1. Right to Access:

You have the right to request copies of your personal data.

6.2. Right to Rectification:

You have the right to request correction of any information you believe is inaccurate or incomplete.

6.3. Right to Erasure:

You have the right to request the deletion of your personal data under certain conditions.

6.4. Right to Restrict Processing:

You have the right to request that we restrict the processing of your personal data under certain conditions.

6.5. Right to Data Portability:

You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

6.6. Right to Object:

You have the right to object to the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files that are stored on your device when you visit a website. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if you disable cookies.

For more information on how we use cookies, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our services after such changes indicates your acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Mobile Tyre Station
info@mobiletyrestation.com